Customer Reviews & Testimonials

We thank all of our customers for sending in reviews!!!  If you have purchased from us and would like to write a review please go here.  If you send in a review you will have a chance to win our $30.00 Gift Card Drawing held every month!!

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FROM: Tina D'Ambola-Siebecker
Catherine is wonderful!!!! She is understanding of what you're looking for!! I love my charms so much!!! They look great!!

FROM: JJ in Alabama
*****THANK YOU SOOOOO MUCH***** I am the December certificate drawing winner and I am soooo happy! I have been buying charms from these lovely ladies for years and I count them as my more valuable possessions. I wear 2 photo charm bracelets all the time,, my original one is now over 2 years old and still looks great. The quality of these charms is so high, they stand up to trauma nurse abuse and still look great.
*****THANK YOU JENALIS CHARMS*****
Loyally yours, JJ

FROM: Heather
Another great purchase! You get a free gift with every purchase and this time I asked about a particular charm that I didn't see on their website, I was told they had it but I didn't purchase it. She sent it to me as my FREE gift!!! This is the best experience I've ever had buying from anyone on any site, they answer questions quickly. Just overall the best online store experience you could have...don't look anywhere else!

FROM: Valentino Malone
The charm was wonderful, and you now have a customer for life. My questions were answered, the process time was quick, and the charm was perfect. Thank you.

FROM: Michelle Chitty
Thank you so much for your wonderful work!! The custom charm you made was a hit everyone loved it! I will be ordering again.
Thanks again, Michelle

From: Bonnie of Visalia, CA
 I have ordered a large number of charms from Catherine and have never been disappointed. They are very beautiful charms and hold up very well since I almost live in my bracelets. I have a bracelet and six charms my son has given me and I know I will be able to cherish it for years to come. I have also ordered quite a few charms in memory of my mother.  I have never found any other web site in which you can have any charm they make turned into a Mega charm. I have one bracelet with five mega charms on it and people are always asking me where I got them because they have never seen this type of charm anywhere.

The customer service I would have to say is amazing I have called to say a charm was left out of my order and it was sent out the next day. I called Catherine one day to ask her something about an order I had made and somehow we started talking about a charm I thought would look nice as a mega charm and with my next order she had sent it to me. Catherine has always been very nice to me with any questions I have had. But I think the one thing she has done for me that will have the highest regard in my mind is when I had sent her an e-mail about a red starter bracelet my son had given me that had started to chip. Catherine had written me back and she would get in touch with the manufacturer and get back to me. Even tough she found out the bracelet was not made for long term wear she still replaced the bracelet at no charge. Anytime somebody asks me where I get my charms I will tell them Jenalis charms.